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Practice Name

Custom Eyes Optique & Eyecare

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Primary Location
2840 Legacy Dr. Suite 430
Frisco, TX 75034
Phone: 214-387-7770
Fax: 2144364488

Office Hours

DayMorningAfternoon
Monday9:30 AM5:00 PM
Tuesday9:30 AM4:00 PM
Wednesday9:30 AM5:00 PM
Thursday9:30 AM5:00 PM
Friday9:30 AM3:00 PM
SaturdayClosedClosed
SundayClosedClosed
Main Content

NO SHOW/CANCELLATION AND LATE POLICY

All cancellations must be made 24 hours prior to your scheduled appointment.

No-shows and insufficient cancellation notice will be subject to a $25 fee per patient. Please make every effort possible to arrive on time. If you are more than 15 minutes late, there may not be sufficient time for your full examination, and we may not be able to honor your appointment that day. You can contact us either by voicemail or by email at. You will receive a confirmation once your message has been received.

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FULL PAYMENT IS DUE AT TIME OF SERIVCE

As a courtesy to our patients with insurance, our office will file your vision

Due to the constant changed in health insurance it is the patient’s responsibility to know the details of health coverage. Our office makes every effort to find out coverage details prior to your appointment. If you have questions regarding coverage for specific procedures, please call your insurance company.

Our office gladly accepts Visa, MasterCard, Discover, Care Credit and Cash. If you would like to apply for Care Credit financing, please consult our front office

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ABOUT YOUR INSURANCE

There are two types of insurance that will help pay for your eye car service and products. You may have both and our practice accepts both:

1: Vision care plans (VSP, Eyemed, Etc.)

2: Medical Insurance (BCBS, Medicare, Etc.)

• Vision care plans only cover routine vision exams along with eyeglasses and contact lenses. Vision plans only cover a basic screening for eye disease. They do not cover diagnosis, Management or treatment of eye diseases.

• Medical insurance must be used if you have any eye health problem or systemic heath problem that has ocular complications. You doctor will determine if these conditions apply to you, but some are determined by your case history.

• If you have both types of insurance plans it may be necessary for us to bill some service to one plan and other services to the other. We will use coordination of benefits to do this properly and to minimize you out-of-pocket expense.

• We will bill your insurance plan for service if we are a participating provider for that plan. We will try to obtain advanced authorization of your insurance benefits so we can tell you what is covered. If some fees are not paid by your plan, we will bill you for any unpaid deductibles, co-pays or non-covered services as allowed by the insurance.

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Contact

Custom Eyes Optique & Eyecare
2840 Legacy Dr. Suite 430
Frisco, TX 75034
Get Directions
 
  • Phone: 214-387-7770
  • Fax: 2144364488
  • Email Us

Office Hours

DayMorningAfternoon
Monday9:30 AM5:00 PM
Tuesday9:30 AM4:00 PM
Wednesday9:30 AM5:00 PM
Thursday9:30 AM5:00 PM
Friday9:30 AM3:00 PM
SaturdayClosedClosed
SundayClosedClosed
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